Shipping policy

Order Processing Time
  • All orders are typically processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
  • Shipping charges for your order will be calculated and displayed at checkout.
  • Shipping methods offered:
    • Standard Shipping: Estimated Delivery Time is 5-7 business days.
    • In Store Pick Up: Your order will be ready within 1 hour or next day if purchased outside of business hours.
    • Local Delivery: Your order will be delivered through regular mail delivery service and should take 1-3 days depending on location.
    • Free Shipping 
      • Free Standard shipping on orders over $75
  • Note: Delivery times are estimates.
  • Delivery delays can occur occasionally.
Order Tracking
  • A shipping confirmation email with a tracking number will be sent once the order has shipped.
  • Orders can be tracked using the link provided in the email.
Damaged Orders
  • If an order arrives damaged, contact info@lovelyloona.com or call us at 850-238-8786 immediately.

Contact Information

  • For questions about the shipping policy, email us at lovelyloona.com or call us at 850-238-8786.